Director of Platform Engineering & DevSecOps Location: Worldwide (Remote/Hybrid)
Reports to: CTO Director, Platform Engineering & DevSecOps About CINC Systems CINC Systems is the leading provider of accounting and management software for the community association management industry. Our platform powers over 50,000 associations and 6 million homes, connecting property managers, boards, and residents through secure, reliable, and intelligent technology. As CINC modernizes its architecture and developer experience, the Platform Engineering organization is responsible for building the systems and capabilities that allow every engineering team to move faster, safer, and smarter. We are establishing a foundation that scales globally and supports an AI-enabled future. About the Role The Director of Platform Engineering & DevSecOps is a senior technical leader responsible for building and operating the core infrastructure, services, and delivery frameworks that power all of CINC’s engineering teams. This person will lead a global organization of engineers and architects focused on reliability, automation, and developer experience. The Director will drive modernization of the platform, align it with AWS best practices, and embed security, observability, and scalability into every layer of the system. This role requires a strong mix of technical depth, leadership maturity, and structured thinking. The successful candidate will be equally comfortable defining a long-term platform strategy and getting close to the technical details that make it real. Key Responsibilities - Lead the Platform Engineering and DevSecOps organization to design, deliver, and operate the shared infrastructure that supports all of CINC’s software systems
- Define and execute the long-term platform roadmap in alignment with the CTO and VP of Platform & DevEx, ensuring scalability, reliability, and security for a software engineering organization of 150+ people
- Architect and implement AWS-based solutions using core services including EventBridge, API Gateway, Lambda, CloudFormation, DynamoDB, S3, CloudWatch, and Step Functions
- Serve as the subject matter expert in the AWS Well-Architected Framework, ensuring systems are designed for operational excellence, security, reliability, performance, and cost efficiency
- Drive the migration from monolithic systems to modular, event-driven architectures that improve performance, scalability, and decoupling
- Establish and maintain secure, automated CI/CD pipelines and infrastructure-as-code templates for consistent delivery across environments
- Lead change management and adoption of new platform capabilities across global teams, ensuring new tools and services are effectively communicated, adopted, and measured
- Partner with Product Line Engineering leaders to ensure that platform services are aligned with team needs and supported by clear SLAs and documentation
- Build and maintain shared services including identity and access management (SSO, OIDC, tokens), observability frameworks, and feature flag systems
- Manage the DevSecOps strategy, embedding security automation, vulnerability scanning, and compliance monitoring into daily workflows
- Collaborate with AI, Architecture, and Data teams to ensure platform capabilities support emerging AI-native and data-driven product initiatives
- Mentor and grow engineering leaders within the platform organization, fostering a culture of clarity, trust, and continuous improvement
Qualifications Leadership and Experience - 15+ years of experience in software or platform engineering
- Minimum of 8 years leading technical teams, including 4+ years leading Platform Engineering or DevOps teams supporting a software engineering organization of 150+
- Proven experience building and leading distributed teams across multiple regions and time zones
- Strong track record managing cross-functional initiatives, influencing senior stakeholders, and driving organizational change
Technical Expertise - Deep hands-on experience designing, building, and operating production systems on AWS
- Expert-level understanding of AWS API, event-driven, and serverless capabilities including EventBridge, API Gateway, Lambda, and Step Functions
- Expert in AWS architecture design and the AWS Well-Architected Framework across all five pillars
- Skilled in building event-driven and microservice-oriented systems using modern service integration patterns
- Familiar with CI/CD frameworks, infrastructure as code (CloudFormation, Terraform), and security automation
- Experience managing SQL Server and other large-scale relational databases is a plus
- Strong understanding of system observability, incident response, and operational performance measurement
- Proven ability to evaluate build versus buy decisions and manage platform vendor relationships
Structured Thinking and Communication - Highly structured thinker who can translate complex system and process designs into clear roadmaps and decisions
- Excellent communicator capable of influencing across engineering, product, and executive teams
- Skilled at simplifying technical concepts and presenting architectural options with clear trade-offs
- Proven experience designing and executing adoption strategies for platform capabilities across large organizations
Mindset and Values - Builder’s mindset with a focus on measurable outcomes and sustainable systems
- Learning-first attitude with curiosity about emerging AWS, platform, and DevSecOps capabilities
- Values simplicity, transparency, and collaboration across teams
- Leads by example with clarity, empathy, and technical credibility
- Believes that developer experience, automation, and observability are the foundation of engineering excellence
What Success Looks Like - Platform capabilities are widely adopted and viewed as enablers of speed, reliability, and security
- Engineering teams deploy independently and safely through standardized pipelines and automated guardrails
- Platform architecture fully aligns with AWS Well-Architected best practices and demonstrates measurable improvement in cost, reliability, and performance
- System modernization from monolith to modular, event-driven architecture shows clear business and delivery benefits
- Platform Engineering is recognized as a trusted partner across engineering, product, and AI teams
CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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