Customer.io is a SaaS product that provides infrastructure to send triggered emails users to improve an app’s engagement level with users. Customer.io receives data about user behavior through on-site javascript code as well as a RESTful API. Customer.io has rules to match users in various conditions like “hasn’t logged in in 30 days” or “has not connected to facebook”. Users who match conditions receive emails encouraging them to change their behavior. Customer.io measures the effectiveness of those emails and allows its customers to continuously tweak and improve their triggered email campaigns.

Software Engineering

Other Engineering

Product

Sales & Business Development

United States

Portland, OR, USA

New York, NY, USA

Customer.io

Founded in 1994 with offices in Boston and San Francisco, Spectrum is a leading growth equity firm that provides capital and strategic support to its portfolio companies. Spectrum has invested in over 120 companies in the last 20 years - representative investments include Ancestry.com, BATS, GrubHub, Lynda.com, Passport Health, RiskMetrics Group, SurveyMonkey and World-Check.

Spectrum Equity Management, L.P.

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