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Sales Enablement Manager

DataCamp

DataCamp

Sales & Business Development
Ukiah, OR, USA
Posted on Thursday, January 4, 2024

About Us:

DataCamp is on a mission to make the world data fluent by building the future of data education. We help both businesses and individuals to up-skill, re-skill, and transition from learning to doing data science through our training, certification and collaboration tools.

Today we have 400+ interactive courses, 270+ expert instructors, 90+ real-life projects and we consistently upgrade our learning products and services to continuously deliver value to consumer, teams and enterprise customers.

Since our launch in 2013, more than 11 million learners around the world have completed hundreds of millions of DataCamp content items. More than 3,500 businesses and government entities worldwide use DataCamp to make their teams and organisations data fluent.

Funded by Spectrum Equity, Accomplice and Arthur Ventures, our ambition is to grow to $100M ARR in the next few years. Headquartered in NY, we have offices in London and Leuven with about 200 colleagues working together out of our major hubs or remotely.

About the role:

Reporting to Sales Leadership, the Sales Enablement Lead is pivotal in ensuring the revenue team's success by equipping them with the tools, knowledge, and resources required to optimize revenue generation, retention and achieve organizational goals.

Job Responsibilities

Working with leadership, design and implement comprehensive sales enablement programs to equip our revenue team and partner sales organization with the knowledge, tools, and resources they need to actively engage prospects, close deals, and meet revenue targets. This includes developing and refining Sales and CSM playbooks, developing training materials, and influencing the DataCamp GTM.

  • Partner with customer success and professional services delivery teams to develop programs and resources that drive customer satisfaction, retention, and expansion.
  • Partner with RevOps to build KPIs and reporting metrics that track enablement opportunities and their results.
  • Determine sales enablement priorities with sales stakeholders and build an enablement cadence calendar

Content Development & Management

  • Collaborate with product, product marketing teams, and subject matter experts to create compelling and relevant sales collateral.
  • Develop and maintain a centralized repository of sales content, including pitch decks, case studies, and product documentation
  • Assess and further develop the Sales Playbook(s) for the company, including continuous updates from the discovery to product onboarding, customer needs, negotiation questions, handling objections, use cases, buyer personas, email templates, scripts

Training & Onboarding

  • Design and execute comprehensive training programs for new and existing sales and CSM team members
  • Continue to develop the existing onboarding and training programs for sales reps across the organization (SDR/BDR, AE/AM, CSM)
  • Assist Channel/Partner organization with enabling external partner/reseller network
  • Strong proficiency in coaching and sales methodology

Sales Process Optimization

  • Ensure seamless integration between different tools to create a unified and efficient sales ecosystem
  • Collaborate with sales leadership to establish and enforce standardized processes for lead qualification, opportunity management, and deal closure
  • Use data and analytics to provide insights into sales performance, enabling continuous refinement of strategies and tactics

Cross-functional collaboration

  • Foster strong relationships with marketing, product development, and customer success teams to align sales strategies with broader organizational goals
  • Build a trusted coaching relationship with AEs, BDRs, and CSMs
  • Gather and relay feedback to iterate on the GTM and enablement strategy continuously

Metrics & Analytics

  • Establish key performance indicators (KPIs) and track the success of sales enablement initiatives
  • Use data and analytics to provide insights into sales performance, enabling continuous refinement of strategies and tactics

Continuous learning and development

  • Stay informed about industry trends, sales methodologies, and emerging technologies, incorporating this knowledge into the sales enablement strategy

Qualifications

  • 5+ years experience in a high-performance sales organization in sales and/or sales enablement. Comfortable operating in a solo capacity.
  • Detailed knowledge of prospecting and sales processes, MEDDPICC, tools, and training methods
  • Strong ability and experience engaging with multiple functions/roles within an organization to execute mutually beneficial partnerships successfully
  • Must demonstrate an ability to get things done, build consensus, resolve conflict, and solve tough business problems, working in concert with others
  • Ability to demonstrate credible experience that gains trust with the field team.
  • Excellent written & verbal communication and presentation skills
  • Familiarity with sales technologies and tools
  • Ability to analyze data and draw actionable insights
  • Leadership skills to guide and inspire the sales team

What's in it for you:

In addition to joining a creative and international start-up, as a permanent employee you’ll enjoy:

  • A very competitive salary
  • An exciting job that will offer you technical challenges every day
  • Flexible working hours
  • International company retreats
  • Conference and hardware budget
  • Working with a great team (everyone says this, but we’re serious—we’re pretty great)

DataCamp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.