DispatchTrack is the global leader of last mile logistics software, helping top brands powering over 180 million deliveries a year. Since 2010, DispatchTrack’s scalable SaaS platform has made delivery organizations more connected, agile, and intelligent, using highly-configurable capabilities designed to empower better delivery management from end to end. We’re constantly innovating to improve performance and better serve our 2,000+ customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, and many others.

When businesses make promises to their customers—DispatchTrack makes sure they deliver. Promise. Deliver. Delight.

Job Description:

Perform root cause analysis and resolve all the technical and non-technical issues of international customers.
Integrate DispatchTrack with other software.
Monitor the production infrastructure and escalation protocols.
Synchronize the same to be used as a reference in future and coordinate with the Development Team.
Should be able to work on the data formats such as XML, CSV.
Knowledge of Manual Testing

Desired Candidate Profile:

B. Sc / MCA/B.Tech Graduate with minimum 65%.
Ability to grasp the Customer's problem.
Knowledge of both SW/HW.
Good people management and negotiation skills.
Willing to work in night shift.-Pacific time
Excellent command over the English Language. Excellent written, verbal and presentation skills.
Compiling, analysing and interpreting the problem.
Ability to handle international clients, conference calls.

Please email careers.india@dispatchtrack.com to apply

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