At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

What you will do #LI-Hybrid #LI-KJ1

A Revenue Specialist is an experience-maker for our customers - passionate about working with a variety of hotels to make Lighthouse the common thread that transforms their business. The ideal candidate will be located in Dallas, TX and will have the ability to travel to our office 2-3 times per week.

Where you will have impact

Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
Support and/or lead revenue calls with Hotel Owners, General Managers, and/or Directors of Sales
Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients
Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
- Assist or lead the development of new tools, reports, and processes for the Lighthouse team
- Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-13 hotels
- Monitors rate parity across all booking channels and ensures straight-line availability to maximize revenue potential
- Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities

About our team

Our Customer Care team is a collaborative team across the AMER, APAC and EMEA regions. The team advises and guides our wide array of customers as they map any number of business needs to Lighthouse. We are the faces of Lighthouse - genuinely compassionate, strategic-minded, organized and dedicated. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

What's in it for you?

A hybrid working environment
Unlimited PTO, allowing you to take time off as you see fit
Workshops and frameworks that help employees realize their full career potential
The opportunity to shape the products that more than 85,000 users rely on worldwide
The chance to grow and evolve the data culture at a fast-growing scale-up
A compensation program that values your work and which we will proactively keep competitive
401k matching up to 4%
The option of three health insurance plans from Blue Cross Blue Shield that will suit your personal needs
We know not everyone relaxes the same way; therefore, we’ve opted to support your general wellbeing by subsidizing up to 80% of your monthly ClassPass subscription
A referral bonus scheme when you bring new talent to our #bestteamever!

Who you are

Bachelor's in Business Administration, Economics, Hospitality Management, or related field
Excellent communication skills and comfortability presenting data & analysis
Working understanding of hotel operations
Strong ability to work in a team environment and collaboration during team meetings
Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.

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