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Senior Systems Engineer



Software Engineering
Mountain View, CA, USA
Posted on Friday, April 19, 2024

This is a hybrid work schedule and based in our Mountain View office

The Opportunity

Join our team as a Senior Systems Engineer and lead the charge in shaping our cutting-edge cloud-native IT infrastructure. If you have a reputation for seamless collaboration with DevOps engineers and thrive in a fast paced team environment, we want to hear from you!

Your Impact

  • Build and monitor our cloud-native IT infrastructure.
  • Proactively identify and mitigate weaknesses in our systems.
  • Streamline user onboarding and offboarding processes.
  • Administer core IT tools including IDP, Google Workspace, MDM, JAMF, and security tools.
  • Automate tasks through scripts and workflows.
  • Provide escalation support for IT issues, both in-person and remotely.
  • Troubleshoot A/V and network issues.

We're looking for someone who

  • Holds a Bachelor's degree in Computer Science or related field.
  • 4+ years of system administration experience with SaaS tools and cloud infrastructure.
  • Proficient with CLI tools and scripting languages (Shell, Python, Terraform).
  • Advanced knowledge of OS X, MDM, endpoint security, system logging, computer networking, and identity access management systems.
  • Familiarity with Git and public cloud infrastructure (preferably AWS).
  • Experience in enterprise security and SaaS product security.
  • Strong communication and project management skills.
  • Familiarity with compliance frameworks like SOC 2 or HIPAA.
  • Led large projects from start to finish.
  • Proven track record demonstrating strong teamwork while excelling in individual tasks.
  • Previous experience in a fast paced startup environment.
  • Ability to coordinate with vendors and independently resolve issues.
  • Skilled at troubleshooting employee issues and providing self-help resources,

About Otter.ai

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.

*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary range

Salary Range: $155,000 to $200,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.