Communications Associate
Scribd
Location
San Francisco, Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, Seattle, Washington, D.C., Ottawa, Toronto, Vancouver, Mexico City
Employment Type
Full time
Department
Marketing
About The Company:
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.
So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.
About the Role
Scribd, Inc. is seeking a highly organized, proactive Communications Associate to support our in-house PR team as we grow Scribd's visibility across publishing, technology, and knowledge-sharing communities.
This role blends foundational media relations with emerging digital skills in AI-era content visibility, supporting both day-to-day operations and high-visibility campaigns across all Scribd, Inc.'s portfolio of brands. You'll work directly with cross-functional teams, external partners, and senior leaders to manage brand presence across traditional media and emerging platforms, creating compelling content that resonates with diverse audiences as part of our mission to shape the future of reading and knowledge sharing.
About the Team
Scribd, Inc.'s Communications team drives visibility and thought leadership across the publishing, technology, and knowledge-sharing landscape. You'll join a dynamic, collaborative team that values strategic thinking, authentic engagement, and innovative approaches to modern PR. Working alongside seasoned freelancers and in-house collaborators, you'll help execute thoughtful, high-impact communications programs that build brand loyalty and advocacy through community-first thinking and cultural curiosity.
About You
You're a natural communicator with strong organizational abilities and a growth mindset about AI and emerging technologies in communications. You bring project management capabilities with experience managing multiple campaigns and deadlines simultaneously, along with high attention to detail and strong follow-through in fast-moving environments. You have interest in reading communities and are energized by cross-functional collaboration, eager to contribute across multiple brands. You understand how authentic engagement drives brand loyalty and have an appreciation for publishing, technology, and content creator ecosystems.
You Will:
Draft core communications materials including press releases, executive bios, Q&As, media kits, fact sheets, award submissions, and contributed content
Maintain and grow relationships with journalists in tech, media, publishing, and education sectors
Assist with thought leadership writing based on executive input, interviews, and market research
Optimize content for AI discovery and brand retrievability in LLM surfaces like ChatGPT, Google AI Overviews, and Perplexity
Support story pitching, proactive outreach, and media relations for trade, niche, and mainstream publications
Manage PR calendars and coordinate timelines for announcements, launches, awards, and speaking opportunities
Track media coverage and sentiment using both traditional monitoring tools and AI-powered analytics
Support launch communications and internal messaging for product and feature rollouts
Manage presence on Wikipedia, Crunchbase, and similar digital surfaces to ensure brand consistency
You Have:
2+ years of communications, PR, or related experience with demonstrated success in media relations and content creation
Strong writing and storytelling abilities across multiple formats including press releases, social media, long-form content, and pitches
AI tool familiarity including ChatGPT, content creation platforms, and basic understanding of how AI affects media and communications
Exceptional organizational skills and attention-to-detail, with a collaborative and proactive attitude
Media monitoring and analytics platforms experience for tracking coverage and measuring campaign impact
Publishing or media industry interest with understanding of author relations, book marketing, or content creator ecosystems
Bonus Points If You:
Have experience working with technology companies
Have background in publishing, media, or educational technology companies
Have crisis communications or real-time digital response experience
Have data analysis skills and experience with advanced analytics platforms
Are familiar with tech industry practices including product launches, platform communications, and B2B tech PR
At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $51,000 [minimum salary in our lowest geographic market within California] to $79,500 [maximum salary in our highest geographic market within California].
In the United States, outside of California, the reasonably expected salary range is between $42,000[minimum salary in our lowest US geographic market outside of California] to $76,000 [maximum salary in our highest US geographic market outside of California].
In Canada, the reasonably expected salary range is between $53,000 CAD[minimum salary in our lowest geographic market] to $70,500 CAD[maximum salary in our highest geographic market].
We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Working at Scribd, inc.
Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:
United States:
Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
Canada:
Ottawa | Toronto | Vancouver
Mexico:
Mexico City
Benefits, Perks, and Wellbeing at Scribd
*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance
Learning & Development programs
Quarterly stipend for Wellness, WiFi, etc.
Mental Health support & resources
Free subscription to the Scribd Inc. suite of products
Referral Bonuses
Book Benefit
Sabbaticals
Company-wide events
Team engagement budgets
Vacation & Personal Days
Paid Holidays (+ winter break)
Flexible Sick Time
Volunteer Day
Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.
Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.
Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.