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Senior Product Manager

Spreedly

Spreedly

Product
Durham, NC, USA
Posted on Friday, May 31, 2024
Spreedly is the world's leading Payments Orchestration solution. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Backed by Spectrum Equity, with a $75M investment, Spreedly is experiencing rapid growth.
We now serve 600 customers globally. Many of these direct customers are platforms and marketplaces that have thousands of their merchants leveraging our payments platform. Our customers include industry leaders in digital goods, order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and financial services.
Our employees help us execute against our vision through building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
The Senior Product Manager will work closely with engineering, product, marketing, and other cross-functional teams to develop and refine our product strategy and roadmap, and discover and define new product and revenue stream opportunities for Spreedly.
This role will provide you with the opportunity to examine how payments work across the globe and design cutting-edge experiences that will unlock new global payment volume for our customers.
This role is open to candidates who currently reside within a commutable distance of our headquarter office in Durham, North Carolina, with the expectation of one to two days a week to be spent in the office.

Responsibilities:

  • Collaborate with team members and business stakeholders to assess value, technical dependencies, and feasibility of product ideas.
  • Prioritize requirements to meet customer and business needs. Coordinate downstream releases so that current customers, prospects, and staff are aware of, trained on, and engaged with the evolving features and products.
  • Set a short- and mid-range roadmap of objectives that tie into organizational goals and the overall product strategy.
  • Collaborate with engineering on product design.
  • Lead the team in setting measurable and achievable short- and long-term goals.
  • Collaborate with engineering managers to define releases that map to higher level objectives, and articulate product requirements within releases to enable engineering to provide estimates and delivery updates.
  • Gather product feedback from internal stakeholders, customers, and external strategic partners.
  • Conduct user interviews, coordinate usability testing, monitor usage metrics, etc.
  • Serve as a role model for product managers and steward of the Product culture at Spreedly.
  • Facilitate the creation and tracking of revenue and product usage goals.
  • Identify product opportunities to expand Spreedly’s addressable and obtainable market, and model revenue impact.

Requirements:

  • 7+ years in a product-related role, preferably in a B2B SaaS environment
  • 7+ years experience with Agile Scrum as Product Owner or Scrum Master
  • Solid understanding of all aspects of the software development lifecycle and release process
  • Excellent communication skills, with the ability to translate technical concepts to non-technical clients and stakeholders
  • Ability to recognize opportunities for product improvements and new products
  • Ability to engage a team of product developers and work closely with a team of external contractors
  • Demonstrable understanding of the intricacies of the payments ecosystem and underlying technologies, and how merchants accept and process payments digitally
  • Experience working collaboratively with business development and client-facing roles
  • Bachelor's degree in computer science, engineering, or other related area required

We Offer Our US-based Employees:

  • Competitive salary + Equity
  • Outstanding Medical and Dental benefits, including 100% employer-paid options
  • Company-paid Life and Disability insurance
  • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
  • Open Paid Time Off policy + 12 weeks of paid leave for new parents
  • Matching 401(k) plan (5% up to $5,000 yearly)
  • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
  • LinkedIn Learning subscription
  • Access to company-paid professional coaching service
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.
Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.
At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.
We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.