Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.

Tokenization: Securely stores and manages payment data with a universal tokenization service.

Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.

Payment Vault: A secure storage solution for sensitive payment information.

Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

About the Role:

Spreedly is entering an exciting chapter of growth. With new opportunities on the horizon, we’re building for scale, not just in our product and customer base, but in our people and culture.

The VP of People Operations sits at the center of this journey, designing systems and programs that keep us compliant and efficient while also enabling connection, growth, and resilience across our global team. Reporting to the CFO and partnering closely with Legal, Finance, IT, and leaders across the organization, this role balances operational excellence with cultural stewardship. The VP anticipates workforce, regulatory, and technology shifts, delivers data-driven insights, and creates an environment where people feel supported through growth and change.

Responsibilities:

Operational & Metrics-Driven Excellence
Deliver flawless, compliant People Ops execution (payroll, onboarding, HRIS).
Reduce manual work through automation and AI.
Provide accurate workforce and headcount forecasting.
Improve hiring velocity and quality.
Strengthen retention and manager effectiveness.
Enforce performance and compensation discipline.
Scale global operations smoothly.
Equip leaders with dashboards and insights that drive data-backed decision-making.
People Systems & Automation
Define and execute the People Systems roadmap.
Leverage automation and technology to reduce manual work, increase accuracy, and future-proof operations.
Strategic Partnership With Department Leaders
Act as a proactive partner to department heads.
Provide insights and frameworks across headcount planning, workforce modeling, org design (levels, spans/layers, talent mix), performance management, succession planning, leadership and team development, engagement and retention
Coach leaders through difficult conversations and organizational alignment.
Global Growth & Compliance
Establish global employment frameworks and playbooks.
Support expansion in regions such as Canada, Europe, and LATAM.
Compensation, Hiring, and Talent Strategy
Partner with Finance on workforce cost modeling, compensation strategy, and RPE tracking.
Ensure compensation, leveling, promotions, and hiring follow consistent, scalable frameworks.
Collaborate with Talent Acquisition on hiring bar, interview design, and competency models.
Enterprise Change Leadership & M&A
Lead People Ops components of M&A, including: diligence, integration, communication, and cultural alignment
Build change management frameworks and serve as a stabilizing force during scaling, restructuring, or other strategic transitions.
Scalable People Programs
Build clear, fair, consistent frameworks that reduce ambiguity and reinforce company values.
Equip managers with tools to lead confidently.
Innovation & Technology
Evaluate and implement HR technologies (AI, engagement, compensation, workforce planning) to enable scale and efficiency.

Requirements:

8+ years of progressive People Operations experience, including 5+ years in senior leadership within fast-growth technology environments.
Demonstrated success scaling companies from $50-150M, with global workforce and compliance experience.
Proven experience supporting M&A activity, including due diligence, integration, and change management.
Deep expertise across HR operations: HRIS, payroll, benefits, compliance, and international labor laws.
Strong fluency in people analytics and workforce planning; able to translate data into actionable business strategy.
Proven track record leading cross-functional initiatives with Finance, Legal, IT, and senior executives.
Experience managing multi-country HR operations, offshoring practices, and engineering-heavy organizations.
Executive presence with strong EQ; able to represent People Ops confidently to senior leadership.
Deep knowledge of modern human capital systems such as Rippling or Remote, Radford, 15Five, Lattice, Google Workspace, and Slack.
Exceptional communication skills with a bias toward scalable, repeatable solutions.

Additional Skills We Value:

Experience in a SaaS environment

We Offer Our US-Based Employees:

Competitive salary + Equity
Outstanding Medical and Dental benefits, including 100% employer-paid options
Company-paid Life and Disability insurance
Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
Open Paid Time Off policy + 12 weeks of paid leave for new parents
Matching 401(k) plan (5% up to $5,000 yearly)
$1,000 annual professional development stipend
Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
Access to company-paid professional coaching service
Visits to HQ in Durham, North Carolina for remote employees

We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

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Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

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