Benefit Administrator
The Knot Worldwide
WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success.
ABOUT THE ROLE AND OUR TEAM:
The Benefit Administrator will be responsible for entry-level administration of our employee benefit programs within our company. Our benefit plans play a key role in employee satisfaction and retention. Strong ability to quickly gain understanding of our plan designs, regulations, HR systems, procedures, and regulations is preferred. This is an extremely important role, handling highly sensitive and confidential data. This role is a customer-facing position, interacting with our most important clients - our employees!
This will be a temporary assignment for 5 months up to 29 hours per week. As the Benefits Administrator, you will work closely alongside payroll, legal, and the people team and other key business partners and report to the Senior Manager of Benefits.
RESPONSIBILITIES:
- You will help oversee maintenance of employee benefit files and group benefits database
- You will assist the benefits team in administering all benefit programs including but not limited to benefit communications, open enrollment initiatives, and other various efforts
- You will assist the benefits team in managing and coordinating leave of absence requests across our US employee base
- You will answer employee questions, resolve benefits-related issues and provide guidance on benefits queries
- You will help give excellent customer service support to internal and external customers
- You will help ensure accurate reconciliation of monthly carrier premiums & partner with the Finance team on timely payment
SUCCESSFUL BENEFIT ADMINISTRATOR CANDIDATES HAVE:
- 1-3 years of experience working in a HR or benefits related role
- Strong organizational and communication skills
- Knowledge of benefits regulations and compliance requirements, such as COBRA, HIPAA & ERISAFamiliar with HRIS and benefits administration software (preferably Paylocity & Oracle)
- Ability to collaborate cross-functionally with various departments and stakeholders to find solutions, increase productivity, efficiency and team success.
- Specific job-related experience (eg. Human Resources experience, benefits experience)
- Experience with open enrollment and benefits administration processes
- Soft skills (eg. Excellent communicator, able to multitask, demonstrates a willingness to learn)
- Ability to operate with confidentiality while having access to highly sensitive, private, and confidential dataAbility to work independently and manage multiple priorities effectively
WORK MODEL:
This role is Together@TKWW-eligible and based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model.
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
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You Dream Big. You iterate and experiment to drive innovation.
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You Love Our Users. You keep our global community at the center of everything you do.
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You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
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You Hustle Every Day. You favor urgency and own your outcomes.
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You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: TKWW processes your personal data as part of the recruitment process, based on the legal basis of executing pre-contractual measures at your request. This means we use your information to assess your application and carry out the necessary steps for a potential employment contract. Only the information strictly necessary for evaluating your application is collected. You can request access, rectification, or deletion of your data. For more information on how we handle your personal data, please refer to our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority.