Spectrum Equity

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND OUR TEAM:

Our Venue & Vendor Partnership Associate plays a crucial role in building and maintaining strong partnerships with our network of venues & vendors. You will be responsible for ensuring managing recruitment and expansion, pursuing new services to add to the Simply Eloped service suite and providing operational support. This role is essential for maintaining a seamless and positive experience for both our internal teams and contractors.

RESPONSIBILITIES:

• Venue Relationship Management: Foster strong relationships with venues by regularly assessing their satisfaction levels and swiftly addressing any concerns. Act as the primary contact for pricing, operations, and policies.
• Recruitment and Onboarding: Actively recruit new venues / vendors and oversee their onboarding processes to ensure effective integration into our network.
• Service & Product Expansion: Be the driver of finding new opportunities for service addition to the Simply Eloped suite and embark upon project management of expansion, onboarding and product integration of said services. This may include decor, picnics, caterers and similar type services.
• Internal Teams Support: Ensure the Sales and CX teams have a clear understanding of each venue by frequently updating venue pages, helping to manage customer expectations.Collaborate with internal teams to streamline processes.
• Operation Assistance: Support the Operations Manager with various initiatives aimed at expanding services, including identifying new venues and market opportunities. Facilitate smooth communication regarding any required legal documents or insurance requirements.
• Communication and Support: Ensure that all venue & vendor related information is readily available and accessible to relevant teams, promoting efficiency and informed decision-making.

SUCCESSFUL VENUE & VENDOR PARTNERSHIP ASSOCIATE CANDIDATES HAVE:

• Ability to work independently in a remote environment and manage operations effectively
• Must have strong sales background
• Team-player with exceptional communication skills
• Strong attention to detail and organizational skills
• Proficiency in learning new technologies and systems quickly
• Experience in a fast-paced work environment with excellent time management skills
• Exceptional verbal and written communication skills, including grammar
• Comfort in handling complex or challenging venue situations calmly and professionally
• Excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and ability to multitask
• Must have self-motivation
• 2-4 years experience in partnerships or project management

IT’S A BONUS IF:

• You have a background in venue management or event planning.
• You bring prior experience in customer service.
• You have experience working in a cross-functional role.

This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.

WHAT WE LOVE ABOUT YOU:

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.