Senior Technical Program Manager
The Knot Worldwide
WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.
The highly organized and goal oriented Senior Technical Program Manager (you!) will help drive collaboration for cross-functional project teams and manage detailed plans to ensure efficient and effective delivery. You will follow proven project management methodologies (project plans, RAID logs, communications plans…) that will help the development teams achieve their objectives. You will work closely alongside engineering managers, developers, product managers, designers and other key business partners.
In this role, you will report to the Senior Manager of Technical Program Management which is a function within our engineering organization. This is a highly valued team of professionals that support the most critical cross-functional projects for the department. The team has strong interpersonal connections, providing individuals an internal network for knowledge sharing within the job family.
- Partner with engineers, designers, product managers, data team, and business partners to to plan and execute highly cross functional programs
- Plan, schedule and ensure execution of project tasks, milestones, and deliverables related to the platform initiatives
- Create and maintain project management artifacts including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, technical specification documents
- Fully own the project management life cycle: Plan, schedule and ensure execution of project tasks, milestones, and deliverables
- Facilitate cross functional meetings and drive alignment on dependencies and manage to the shared objectives
- Identify blockers and risks early, working to resolve or escalate when appropriate
- Provide transparent, holistic, and consistent communication adapted as needed for stakeholders in multiple disciplines and levels across our global offices
- Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
- 5+ years of Project Management experience including: analysis, project management, process management, program management, people management, vendor management, and client management
- Experience working with technical teams
- Experience successfully managing large scale initiatives
- Jira experience is a plus
- Smartsheet experience is a plus
- You are a motivated, self starter who wants to see projects succeed and can overcome challenges.
- You are able to stay focused under pressure, prioritizing multiple work streams in a fast-paced environment.
- You are able to drive deliverables through completion and hold team members accountable for their work.
- Your skills and experience include management of projects, processes, programs, people, vendors, and clients.
- You know how to facilitate productive conversations when conflicts arise.
- You demonstrate strong technical aptitude.
- You have exceptional stakeholder management skills.
- You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
- You are respectful and act with the highest integrity.
- You ask questions to understand a perspective and are comfortable respectfully challenging assumptions.
- You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
- You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
- You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.
- Private health insurance
- Life insurance
- Employee assistance program: on-demand mental health assistance program for any professional or personal matter
- Optional salary advances
- Tax relief options: pre-tax savings for food, transport, daycare and work related training expenses
- Gym membership discount
- Udemy courses
- Personal time off: 23 working days of holidays per year + additional days each year considering the application of the max. anual working hours of the Collective Bargaining Agreement
- Other leave entitlements: nhancements to statutory leave permissions, for instance: maternity, paternity, childcare, illness and others to support work-life balance
- Work from home allowance (40€/month)
- Food allowance (55€/month)
- Employee gifting
- Signature events
- Employee resource groups
- DEI & Sustainability councils
- Robust communication and feedback channels
- Focused Fridays
- Recognition iniciatives
- Local events
- GROW program
- TKWW University for Employee & Leader development
- Employee referral program
WORK MODEL:
This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.
#professional-track
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.
WHAT WE LOVE ABOUT YOU:
- Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
- Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
- Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
- Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.