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Senior Cloud Engineer

Varicent Software

Varicent Software

Toronto, ON, Canada
Posted on Wednesday, January 24, 2024
A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.
As a Senior Cloud Operations Engineer, you will be working alongside a multidisciplinary team of cloud engineers; as well as Development, Design, Architecture, and Quality Assurance teams to implement and support new features and enhancements to the Incentive Compensation Management products. You will be contributing and guiding the technical work on the services supporting Incentive Compensation Management pipeline. The team will also be entrusting you with helping to scale the team by mentoring cloud operation engineers and monitoring the quality of the service.

What you will be doing:

  • Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
  • Lead infrastructure service requests towards customer focused resolution and improvements.
  • Work with application teams to automate application configuration, setup and deployment.
  • Provide technical solutions to automate processes or functions to improve business operations.
  • Engineer, deploy and support releases, enhancements, and upgrades or new services throughout nonproduction and production environments.

What you will bring:

  • Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience with 4+ years of professional experience in a CloudOps / DevOps role.
  • Experience with developing on cloud platforms such as Amazon Web Services, Google Cloud Platform, Azure, and IBM.
  • Experience in automation and software development, with proficiency in one of more programming languages (Scripting language, Python, etc.).
  • Previous experience with client-facing product or service that is in production.
  • A track record of being able to learn innovative technologies and frameworks.
  • Hands on experience with CI/CD pipeline development and management.
  • Good knowledge of infrastructure and application performance monitoring solutions.
  • Working knowledge of SSH, TLS
  • Well versed in core networking concepts, IP space, DNS, VPN
  • Experience working with enterprise databases.
  • Strong technical knowledge in Linux and Windows server (physical and containerized deployments and management)
  • Experience in Container application implementation and troubleshooting with Docker (Engine, Images, etc.) and Docker Management Utilities (Kubernetes)
  • Strong knowledge in Service Monitoring & Log Management Tools
  • Strong knowledge in Application Performance Monitoring (APM) (Health service dashboards, KPI’s and metrics).
  • Strong knowledge in various communication technologies and platforms

Success Factors

  • IN THE SHORT TERM (1-3 MONTHS) YOU WILL:
  • Complete training on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.
  • Learn our service observability and application performance monitoring stack.
  • Work with the Architecture, Development, and Quality Assurance teams and contribute to the technical planning of upcoming features in the next release.
  • IN THE MEDIUM TERM (4-6 MONTHS) YOU WILL:
  • Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
  • Work with application teams to automate application configuration changes, setup, and deployment.
  • Provide technical solutions to automate processes or functions to improve business operations.
  • IN THE LONG TERM (7 MONTHS & BEYOND) YOU WILL:
  • Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
  • Lead technical discussions and design for new projects.
  • Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact