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Senior Salesforce Administrator

Varicent Software

Varicent Software

Software Engineering, Sales & Business Development
Toronto, ON, Canada
Posted on Friday, May 31, 2024
A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time. We are looking for talented, driven people that can make an impact across our organization.
Moving at our pace brings a lot of change, complexity, and ambiguity. Varicenters are comfortable being uncomfortable. ​
Before you apply, consider if you : ​
· Respect diverse backgrounds and perspectives.​
· Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.​
· Bring critical thought and opinion — and embrace differences and disagreement to get work done and move forward.​
At Varicent, we are committed to fostering a diverse and inclusive workplace. We believe in equality and recognize the value that diverse perspectives bring to our team.
As a Sr. Salesforce Administrator at Varicent, you will play a crucial role in the continuous improvement and enhancement of our Salesforce platform. We seek a proactive individual capable of gathering requirements and feedback, and designing and building scalable, best-practice solutions. The ideal candidate will possess a deep understanding of the Salesforce platform and the ability to align our current setup with our business objectives, quickly identifying areas for improvement. The Senior Salesforce Administrator should excel in change management and governance, effectively communicating, prioritizing, and managing all aspects of
Salesforce projects. This role requires liaising with stakeholders at all levels, translating technical information into layman’s terms, and clearly explaining design options and their potential impacts. A proactive, detail-oriented approach is essential, along with the ability to work both autonomously and collaboratively on a wide range of time-sensitive, critical tasks that will drive the business forward.

What You Will Do:

  • Oversee all aspects of user and license management, including user setup and deactivation, roles, profiles, permissions, public groups, organization-wide defaults (OWD), and sharing rules.
  • Implement and manage Salesforce configuration changes, encompassing Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, applications, actions, custom settings, mobile administration, and the creation of dashboards and reports.
  • Demonstrate a solid understanding of basic triggers and Apex code.
  • Manage sandbox environments efficiently.
  • Exhibit experience in DevOps and release management.
  • Identify and gather requirements, translating them into best practice, scalable solutions with a focus on delivering an exceptional user experience.
  • Detect and address unused or underutilized platform features.
  • Regularly communicate product outcomes and effectively convey the product story to stakeholders.
  • Conduct data management activities to enhance Salesforce data quality, implementing necessary rules and automation.
  • Ensure the optimal performance of Salesforce systems and products.
  • Upgrade and configure Salesforce systems to achieve optimized integration.
  • Perform proactive system maintenance, including conducting Security Reviews, Release Updates, Health Checks, and utilizing Optimizer tools.
  • Develop and maintain technical documentation.
  • Influence the decision on new/systems integrations architecture.
  • Manage integrated applications and third-party suppliers, including DealHub, HubSpot, ZoomInfo, Salesloft, Gong, Totango, and 6Sense.
  • Support Varicent's internal initiatives to improve our people, processes, and market presence.
  • Focus on automating business users repeatable tasks (ex. leads reassignment).
  • Pursue new skillsets aligned with personal professional development goals, leveraging the learning and development budget provided by Varicent.

What You Will Bring:

  • Extensive Salesforce product knowledge with a minimum of 5 years of Salesforce Administration experience.
  • Certified Salesforce Administrator.
  • Additional Salesforce certifications, such as Advanced Administrator and Platform App Builder.
  • Proven expertise in creating and maintaining Salesforce databases.
  • Comprehensive understanding of Salesforce products and their functionalities.
  • Demonstrated success in collaborative teamwork and proactive initiative in managing individual projects.
  • Advanced proficiency in Excel and excellent written communication skills.
  • Strong platform understanding, with the capability to develop custom applications and objects, formula fields, flows, approval processes, custom views, and other moderately complex content.
  • Thorough knowledge of Salesforce best practices and functionalities.
  • Exceptional data management skills.
  • APEX coding experience is a plus.
  • DealHub knowledge is a plus.
  • A bachelor’s degree in computer science is preferred.


  • An annual education allowance​
  • No meeting Wednesday
  • Flex Fridays​
  • Generous time off (including your birthday)​
  • Employee and Family Assistance​
  • Amazing colleagues to learn from
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com
Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact